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I can't find my data

Updated over a year ago

When people ask about their data in SWARM's system, they typically are referring to user-entered data (i.e., in the Challenge Definition document). Theoretical causes of this incident could include:

  1. The owner of the Challenge Definition deleted the document

  2. The owner of the document revoked the user’s access to the document

  3. The user has multiple login emails/accounts and is looking at a list of documents from the “other” account

  4. If the “data” is an uploaded file, it's possible that an invited user with the ability to delete an uploaded file has deleted the file

  5. SWARM may have removed your data (generally this is only done at the request of a user)

If you cannot find an answer to your question, please use our help tool that is accessible via the help button () or reach out to us via our Contact Us page on our website.


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